Same Day Dispatch

We understand that you don't want to wait days or even weeks for your supplements to arrive. If you order before 1pm AEST, we will dispatch your order the same day (*excludes weekends, public holidays, and sale days). Please note: during sale events, your order may be delayed.

Free Shipping

We offer FREE standard shipping on all orders over $150 (Value of products in cart must total $150 or more)

Flat Rate Shipping

  • Standard Shipping - For all orders under $150 we offer Standard Shipping Australia wide for just $9.95
  • Express Shipping - For orders under 5kg we offer Express Shipping starting at $19.95 for most metro areas and up to $39.95 for other areas

Safe Drop

When the courier tries to deliver, if no one is home, your package may be taken to your local Post Office or Collection Point. If Australia Post is handling the delivery of your order and you select the Safe Drop delivery option, you do this at your own risk. We do not advise choosing this option for apartment buildings or homes without a separate or covered space for delivery. If we think the address is not secure, we reserve the right to refuse delivery of your order (e.g. a communal postal address or PO Box where your item will not fit).

Shipping FAQs

Do you offer Same Day Dispatch?

Yes we do! 🙌 All orders placed before 1pm AEST between Monday - Friday, and once we have confirmation of payment. Any orders placed after 1pm will be dispatched the following business day.

Please note: Same day dispatch does NOT mean same day delivery.

If for any reason, we don't have your entire order in stock OR there is an issue with your shipping address, our team will attempt to contact you via email or phone. Please ensure your details are correct before placing your order.

Any orders placed around or during a sale, we will endeavor to meet our same-day dispatch standards. However, with a higher volume in orders, this is not guaranteed.

How long will my order take to be delivered?

All our online orders will be dispatched from our Distribution Centre located on the Gold Coast. Transit times will vary and depend on your location in Australia, as well as any unforeseeable delays beyond our control.

The following day/s are only estimates from Australia Post (STANDARD SHIPPING)

  • Gold Coast/Brisbane (QLD)1-3 Business Days after the day of shipping
  • Sydney (NSW) 2-3 Business Days after the day of shipping
  • Canberra (ACT) 2-4 Business Days after the day of shipping
  • Melbourne (VIC) 3-4 Business Days after the day of shipping
  • Hobart (TAS) 3 -6 Business Days after the day of shipping
  • Adelaide (SA) 3-6 Business Days after the day of shipping
  • Darwin (NT) 4-10 Business Days after the day of shipping
  • Perth (WA) 5-14 Business Days after the day of Shipping

Please note that Express Postage will slightly reduce in transit time. This does depend on weight and location.

What are your shipping costs/options?

We offer a few shipping options for your ASN order. Standard shipping for $9.95 and Express Shipping starting at $19.95 (weight dependant). We also offer FREE shipping on orders over $150.

What happens if my order arrives incorrect?

If you have received the wrong product/s OR the product is damaged, please email the team at with the following details included:

  • Your full name
  • Mobile number
  • Invoice number that was on your confirmation email
  • Attach any relevant photos and receipt

Once we have received your email, our Customer Service Team will assist and contact you as soon as possible to rectify this issue 😀

What happens once I've placed my order?

Firstly, you will receive your initial confirmation email to confirm that your order has been received by the ASN Online Store.

Once your order has been processed and dispatched, you will then receive an email with your tracking details 🚚

Then, your journey in achieving your heatlh and fitness goals begins! 💪

NOTE: Please check your junk or spam folder just in case you are missing any emails from us!